Here are some good words from Kelvin Smith Library customers about ILLiad and our ILL services --
To see most recent comments, click here.

"Many thanks for a great job!"
--Faculty Member

"Really appreciate your prompt response."
--Graduate Student

"It's official: ILL is now faster than OhioLINK. Thank you!"
--Faculty Member

"Getting articles in PDF is actually the best of all worlds for me..."
--Graduate Student

"Thanks! You are prompt and helpful, as always."
--Faculty Member

"I received it. Thank you so much for your diligence."
--Graduate Student

"Thank you very much for your quick service!"
--Faculty Member

"Thank you so much for sending this so quickly. I truly appreciate it."
--Administrative Staff Member

"Thanks so much for hurrying this along."
--Faculty Member

"Hallelujah! Thanks for all your help."
--Graduate Student

"I'm grateful to you for your energetic and professional efforts on my behalf."
--Faculty Member

"Thank you very much for your swift action... I look forward to hearing from you soon on this item."
--Graduate Student

"Many, many thanks for your tireless efforts."
--Research Staff Member

"Thanks for the great news... I appreciate your help."
--Faculty Member

"I just want to thank you for all of your Interlibrary Loan efforts. My articles always come so promptly... I hope to defend my dissertation soon and I couldn't have done it without your help!"
--Graduate Student

"Thanks for all your sleuthing to find these..."
--Faculty Member

"Thank you so much for your help and also for your quick response. It is definitely appreciated."
--Research Staff Member

"I greatly appreciate your efforts to send me this article! It will be very helpful in my research..."
--Alumni Online Special Borrower

"Hi, there. Thanks for your help. I really appreciate it."
--Faculty Member

"Thanks very much for your speedy reply."
--Graduate Student

"I really appreciate you making available so quickly this very difficult-to-find piece of literature..."
--Faculty Member

"Half an hour–must be a record. I continue to be impressed, and delighted, every time I get the 'it's here' message!"
--Library Staff Member

"Thanks! You made my day. :)"
--Graduate Student

"I just wanted to send a quick note to say thanks. I sent several requests for interlibrary loan articles in the last 24 hours and was delighted to see that almost all of them have already been e-mailed to me. That was fast! Thanks so much for your prompt help! I really appreciate it."
--Faculty Member

"Thank you very much for sending this so quickly..."
--Administrative Staff Member

"Thank you! That was so fast! I appreciate it..."
--Faculty Member

"You're a rock star, thanks!"
--Graduate Student

"You all are amazing. Thanks."
--Faculty Member

"Dear ILLiad Angel,
Thank you so much for your help.
I appreciate your work and am grateful for all the books and microfiche you have been able to procure for me through the years. It has made my research tasks infinitely less daunting."
--Graduate Student

"Thank you SO much for getting this request filled! I really, REALLY appreciate it!"
--Faculty Member

"Just wanted to send a quick email to say thank you so much for getting SO many articles to me so fast! You all are amazing and very appreciated!"
--Graduate Student

"Thank you SO MUCH for making this happen! I really, really appreciate it."
--Faculty Member

"Thank you very much. You are so efficient. It really helps me a lot."
--Research Staff Member

"Ahh, this is great! You guys are awesome, Thank You!"
--Graduate Student

"Thank you.... Although you are often anonymous the work you do is greatly appreciated."
--Graduate Student

"Again, I'm delighted with this resource. Thanks so much for working so hard to find it for me."
--Faculty Member

"Thank you for all of your hard work. This book project would have been impossible without all of you."
--Faculty Member

"I've just received both requested PDFs and everything looks great. Thank you so much for your efforts on this! They are both super useful."
--Graduate Student

"THANK YOU. The KSL ILL team is amazing!"
--Library Staff Member

"You are simply great."
--Faculty Member

"I just want to thank you for you're incredibly fast article delivery! I ordered three articles and received them within hours."
--Faculty Member

"Have I mentioned how much I appreciate the ILL service? If not, I should... it is what makes my book possible!"
--Faculty Member

"Many thanks for this quick delivery!"
--Faculty Member

"I would like to mention that I and have been using the ILLiad service for quite a few years and have been very happy with it, especially with the prompt delivery of the requested articles."
--Alumni Online Special Borrower

"I am very grateful for all of your efforts. It would be so much harder to teach my classes without your help."
--Faculty Member

"...[W]hat would I do without your assistance in ILL!? I could not have operated as a research scholar over these past 38 years without this vital service."
--Faculty Member

"Thank you. You folks do great work."
--Faculty Member

"Thank you SO much! I just picked it up yesterday, and am now perusing through its contents in wonder. This item is indeed a huge help to my research, so I really appreciate it! =)"
--Graduate Student

"Just wanted to thank you for the excellent service. You guys do great work."
--Faculty Member

"I just want to thank you so much for the incredibly quick turnaround time on this article! Since I'm working under a major time crunch to finish the written exam for my PhD qualifying exams - and this is going to be an important source - I really appreciate it!"
--Graduate Student

"Thank you so much for sending this so quickly."
--Staff Member

"Many Thanks for such speedy service!!"
--Faculty Member

"Thank you so much! I really appreciate that you were able to get this item for me -- it helped my research a lot to be able to look at the score of this piece."
--Graduate Student

"Thanks as always for the quick turnaround on this!"
--Library Staff Member

To submit your own comments or suggestions, Click Here, or email: smithill@case.edu